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If you support a mixed environment, download both versions.Īfter downloading the appropriate version of Standalone System Sweeper (mssstool32.exe for 32-bit Windows and mssstool64.exe for 64-bit Windows), you can run it on any PC. There are 32-bit and 64-bit versions available, so be sure to download the correct version to support your version of Windows. You can download a copy from the Microsoft Connect site. The Standalone System Sweeper is currently in beta.

It also serves as a boot disk so you can get back into Windows. This utility lets you create a bootable CD or USB stick that can scan for and remove the infection. For cases like this and other situations where malware is in so deep you can’t remove it, Microsoft has a free tool called the Standalone System Sweeper. Sometimes a rootkit virus or other malware can so thoroughly infect your PC that you can’t even boot it up to repair the damage.

I hope this is a fixable issue, please what do you think this is about? Then I was prompted to make a system restore, but there were no restore points available. One time the launch up repair thing actually did start, but then it couldn't find the problem. Then nothing will happen most of the time and the screen will just stay like that. REM couldn't perform the screening because couldn't detect 2 HDDs on this sytem. I turned the laptop back on and then it tried to launched the ''Startup Repair'' thing but that didn't go over very well, and instead this command window opened up with window name ''X:\windows\system32\cmd.exe'' that, among other apparently useless lines, it says When I turned it off though, it froze in the Shutting Down screen so I forced the shut down by holding the power button. I was able to keep using the laptop normally for an hour or so after that, thinking nothing of it. My laptop was working perfectly fine but suddenly one day I couldn't restart my laptop. First off, laptop info: HP Pavillion dv1, Windows 7